If you think you will use our service someday take the time to register your details online. This will really speed up your delivery and placing your order online will speed it up even more.
Lateorders.com is a Medway based company serving all the Medway Towns and surrounding Villages. However, should you live outside Medway we will be able to deliver to you, whilst you won't be able to place your order online simply give us a call on 08444 121890 and if we can help we will.
Our goal is to deliver your order within 45 minutes there may be times when unfortunately things don't go to plan. Factors such as weather, road closures, traffic accidents, staff illness or the overwhelming popularity of our service may affect delivery times. We will do our best to keep you informed at time of order and on our Website. Should you have any queries please contact the duty manager on 08444 121890.
We are open 8pm - 2.00am Sunday - Thursday and 8pm - 4:30am Friday & Saturday, these time will alter for Bank Holidays and as demand requires. We do occasionally close on Sundays or Mondays, we always inform you of changes on our home page and on facebook.
Minimum order is £20 + £2.50 delivery charge within the Medway Towns of Strood, Rochester, Chatham, Gillingham, Rainham and connecting Hamlets and Villages.
Minimum order in Snodland, Hoo, Chattenden, High Halstow, Cliffe & Cliffe Woods is £30 + £3.50 delivery.
Minimum order for outside Medway is from £40 + Delivery Charge............ Delivery charges: Tonbridge Wells £40, Sevenoaks £40, Tonbridge £40, Isle of Sheppey £40, Sittingbourne £25, Dartford £15, West/East Malling £15, Maidstone £15, Aylesford £15, Allhallows £15, Gravesend £8.50, all other areas prices on request.
We will not complete the order if you appear to be excessively intoxicated.
We operate a Challenge 21 Scheme so please don't be offended if asked for proof of identification.
We only accept Passport, Driving license, Portman Card or those bearing the Pass Logo as photo proof of identification.
We will not complete the order if we believe that alcohol will be passed to under 18s.
Drivers do not carry stock so no add-ons can be made at the roadside. Any extra goods will need to be ordered in the normal manner.
We will only deliver to a home or business address, under no circumstances will we deliver to a public place.
The delivery driver will attend the confirmed delivery address. You will need to produce the card you paid with and photo proof of ID at this time. If your lucky enough to look under 21 please make sure you have proof of age available, as you will be asked to show this before we complete the order.
Our drivers are not authorised to enter any building with main entrance security, such as flats or apartments. In the event that you reside in such a property you will be contacted on the number you supplied us with upon our drivers arrival. You will then need to collect your goods from the delivery driver at their vehicle. You will need to produce the card you paid with at this time and please make sure you have photo proof of idenity available, as you will be asked to do so if you look under 21.
If after 5 minutes we are unable to contact you at the delivery address your order will be returned to our warehouse. You will be refunded less the cost of any frozen or perishable goods and an administration and delivery charge of £5.00 will apply.
If you wish to cancel an order you must do so within ten minutes as your order will have been dispatched after that. Cancelled orders within ten minutes will incur a £1.50 administration charge. For those after ten minutes an administration and delivery charge of £5.00 will apply plus the cost of any frozen or perishable goods.
In the event that something is missing off your order your missing goods will be re-delivered as a matter of priority, or you will be given a full refund for the missing item, items. Late Orders Ltd will incur all costs in this event.
We reserve the right to restrict deliveries in certain areas and this includes the right to eliminate certain areas from our delivery schedule altogether.
If you have placed an order outside our hours of business your goods will be delivered the next working day or you will be offered a full refund.
From time to time we may have to withdraw our services due to conditions beyond our control. In the event that you have placed an order on our site and for whatever reason we had changed our hours of opening, the onus is on you the customer to have checked our site or Facebook for updates relating our operation before placing your order. We accept no responsibilty for any lose or inconvenience this may cause and your goods will be delivered the next working day or you will be offered a full refund.
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